The power of our Pepper partnership

Pepper works across multiple hospitality sectors, streamlining operations and enabling brands to market to their customers more effectively.

Our self-service kiosks, used by the likes of Dunkin’, Thunderbird Chicken and itsu, are integrated with Pepper’s loyalty stack.

It means customers get a faster service and can earn rewards directly at the WRS in-store kiosks, while our clients gain improved operational efficiency, more sophisticated data and seamless solutions across multiple ordering platforms.

Dominic Rosenfeld, Commercial Director at Pepper, said:

“We’re excited to continue progressing our partnership with WRS in 2025 and beyond. With the likes of Dunkin’, Thunderbird Chicken and itsu already live, it’s clear our joined up solution is industry leading for established and growing brands. We need to be able to respond quickly to our clients, as well as thinking ahead to what might be needed in the future.”

“It’s important to have a partner that can be agile to both respond quickly to changes, and innovate together with us. Our partnership with WRS is already proving to be a real success. We share the same ethos in providing exceptional customer service and building close relationships with our clients and we take this same approach with our partnership.” 

For WRS’ clients, having an effective loyalty platform – while having access to quality data – is crucial. Sophie Jackson, WRS Chief Operating Officer, said:

“Through this integration, our clients’ customers get a faster service, better engagement and a seamless loyalty journey. That’s really important to them. And they have the capability to drive more personalised marketing activity, making partnerships like this really important to us. Pepper and WRS are aligned and we’re excited about the potential of what we can achieve together.”