Our Support

Supporting our clients 7 days a week

WRS Customer Support desk team members

Unwavering Passion For First Class Customer Service

We understand that the customer comes first, and providing unrivalled support is a fundamental part of our business.

We have a passionate team of Project and Account Managers, Data Technicians, IT and Development, Business Development and more.

Our dedicated UK-based Support Desk has over 25 trained technicians, who operate 7 days a week, on the phone and online.

WRS team member using till at Away Resorts with staff

Moving Forward With Our Clients

Founder & Managing Director, David Jackson:

“We pride ourselves on our aftersales care – and have done from day one. Our support desk is constantly growing as we meet the needs of our clients. We are already open 17 hours a day on the phone, seven days a week. With more international companies on board, we will be adapting as we need to.

Senior Support Desk Manager, Craig Jones:

“It fills me with great pride to manage our support desk. We always aim to provide the service we would wish to receive ourselves.”

What our Support clients have to say…

JR Zone

“Thank you to your Support team who provided a quick service. I wasn’t expecting the till change to be done as quickly as it was. Great service as always with a very friendly team.”

Bayside Beach

“I wanted to express my gratitude to your Support team for their quick responses to any issue. Thank you.”

itsu

“Thanks for all your help. The General Manager was full of praise for how helpful you were on the phone.”

Away Resorts

“Cailemb has really gone above and beyond working with us on multiple projects over the last 12 months or more. WRS have done everything they can to ensure we are looked after every step of the way.”

1840 Wed & Prosper

“The whole process has been seamless. The staff couldn’t be more helpful and the system does exactly what I want it to do – and is so easy to use. I couldn’t recommend WRS highly enough.”

Explore Our Solutions

WRS Team member training Away Resorts on till

Sectors

WRS Systems supports a variety of sectors with Epos solutions tailored to their specific needs.

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Products

Epos products which boost your operational efficiency and customer satisfaction.

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Integrations

We provide a seamless experience for you and your customers, using a range of integrations.

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Enhance Your Customer Journey With WRS Systems