Our History

Founded in 2003, WRS Systems is run by David, Chris and Sophie Jackson. It remains an independent business with core family values and a customer-first approach.

Dave Headshot

Founder’s Message

“Our business has changed significantly over the years, with progression in all areas. We never take anything for granted. We are always looking to improve as a company, while trying to bring the best out of the people we work with.

“We look after some large corporate clients and small independent businesses – and every client is different. There isn’t a set template to how one client operates. They might even be the same business and have the same model, but they won’t necessarily have the same way of operating.

“We are one of the few companies in the UK that has a fully manned support desk between 6am-11pm, seven days a week. Whichever company we are dealing with, we treat them the same. Our goal is to give our clients the best experience possible.”

– David Jackson, Managing Director

WRS Team Members together at their office


WRS Systems celebrates its 20th anniversary.

Self-service kiosk at an itsu restaurant


We successfully install more than 750 Epos systems, across 74 sites – in under four months – for itsu. A British chain of East Asian-inspired fast food restaurants

WightAID charity grant presentation


WRS Systems chooses to support WightAID as its local charity, with David Jackson becoming one of its patrons.

WRS Team at the Business Awards Expo


We are recognised at the Isle of Wight Chamber of Commerce Business excellence Awards, winning two categories:

  • Growth Business of the Year
  • IW Chamber President’s Cup for Outstanding Contribution
WRS Team member holding ISO Accreditation


WRS Systems receives the internationally recognised ISO 27001 accreditation. Demonstrating our commitment to secure Epos solutions. 

WRS Office in Monks Brook


We moved into our new headquarters on the Isle of Wight. The move gave us plenty of room to facilitate the ever-expanding team.

Costa Staff member frothing Milk


We successfully completed the largest rollout of Epos systems in the UK for more than 10 years, as all Costa Coffee sites are upgraded by WRS Systems. This consisted of nearly 1,500 systems being deployed.

Oxhoo Evoq 1 on a white background


WRS Systems partners with leading hardware manufacturer, Oxhoo. Allowing us to provide customers with the latest and most innovative technology.

WRS Office in Carisbrooke


WRS Systems moves to new offices in Carisbrooke, with a total of 10 staff members.

WRS Team member Sophie smiling at Desk


Sophie Jackson joined the business as Operations Director. Highlighting the importance of family values, which are still upheld at WRS Systems to this day.

Panorama of Anfield stadium in Liverpool


The first installation at a large-capacity UK stadium was completed by WRS Systems. We have since installed at a variety of venues, arenas and stadiums.

Costa Coffee Customer holding hot coffee and talking


The first Costa Coffee installation was completed in Middlesex. This relationship continued to develop over the years, eventually leading to WRS Systems taking on a massive 1,500 system contract.

WRS Systems black and white picture of historic team.


WRS Systems continues to grow, with more team members joining the business. Several have gone on to become key managers within the company.

Historic Toshiba Touchscreen Till


WRS Systems successfully installed its first touchscreen for a client. Now, most of our systems are touchscreen. With thousands of such devices being deployed across the UK, Europe and beyond.

WRS outside Office logo


WRS Systems was founded by father and son, David and Chris Jackson, on the Isle of Wight.