RT Cafe Grill

A Recipe for Success: WRS Supports RT Café Grill’s Award-Winning Journey.

Overview

Chef Robert Thompson MBE, the youngest British chef to be awarded a Michelin Star, made contact with WRS at the very start of his new journey to ensure he was covered in all areas as his business continued to grow.

His team at RT Café Grill has since gone on to win national recognition, including the prestigious Chef of the Year award at the British Restaurant Awards 2025.

WRS is proud to provide the behind-the-scenes technology that helps this award-winning team focus on what they do best – creating exceptional dining experiences.

The challenge

WRS was asked to provide services that would enable RT Café Grill to grow by improving stock-taking, pricing, and the ability to manage and run open tables and split bills—all within an easy-to-use system.

Our solution

A POS system has been installed, including hardware and software, which has streamlined the order-taking process, running tables, payments, and improved stock-taking abilities.

Resulting impact

The team's ability to manage open tables and split bills has been simplified, allowing them to provide a more efficient and personalised service. The automated stock-taking has freed up valuable staff time, which is now dedicated to what matters most: culinary excellence and guest satisfaction. This operational efficiency was a key factor in supporting the team's success and helped lay the groundwork for their national award-winning journey.

Client Feedback

“I’m really pleased to be using WRS as my sole POS provider. If there’s anything I need, I can pick up the phone, and straight away the WRS team is on it. That’s really important for a business like mine.
“I’ve always found it easy to say what I need, and I’m not sold a load of tech I don’t need. They will advise and recommend, which makes a real difference to how we work, day to day.
“The support from WRS is just unrivalled. It’s a real pleasure to work with them. I would definitely recommend WRS.”

Robert Thompson MBE, Chef Patron

How We Helped

Back Office POS Software

Manage stock, pricing, reporting, and more with Stockade: the cloud-based POS software built to simplify your hospitality back office.

POS Data and Analytics

Make smarter decisions with live POS data and reporting. Track sales, staff, and performance across your venues with real-time analytics.

Cash Office Software

A powerful back-office cash control module that helps you count drawers, manage banking, track discrepancies and streamline your daily reconciliation.

Hospitality Payment Solutions

Fast, secure, and flexible payment solutions that integrate seamlessly with your POS. Choose the provider that works best for your business.

Stock Control

Track stock in real time, reduce waste, and automate ordering with WRS inventory management – fully integrated with your POS system.

Till Systems

Durable, high-performance till systems with touchscreen control and flexible layouts. Ideal for busy venues that need reliable, integrated POS solutions.

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WRS has completed installations of POS systems across the ever-increasing Johnsons of Old Hurst site, nestled in the Cambridgeshire countryside.

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For more than 15 years, WRS has been working with the world-renowned Roux family at The Waterside Inn, providing a tailored POS solution.

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