Better Customer Experience with Self-Service Kiosks

Customisable, efficient, and easy to use. Our self-service kiosks help customers order quickly, reduce queues and increase average transaction values.

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Transform how your customers order

Our self-service kiosks put your customers in control, helping them order at their own pace while easing pressure on front-of-house teams. From quick-service restaurants to busy cafés and bars, self-service kiosks can reduce queue times, increase upsell rates, and deliver a faster, more personalised ordering experience.

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Faster, smoother service

No more long queues or rushed orders. With our self-service kiosks, customers place their own orders directly; reducing bottlenecks, freeing up staff, and improving service times during busy periods. A better experience for everyone, from first touch to final transaction.

Boost sales with smart suggestions

Self-service kiosks allow for intelligent upselling and cross-selling – suggesting extras, add-ons, or deals in real time. It helps grow average order value and ensures no sales opportunity is missed, even during peak service hours.

Fully flexible and future-ready

Whether free-standing, wall-mounted or countertop, our kiosks adapt to your space and workflow. You can instantly update menus, run seasonal offers, or customise the interface: all without costly hardware changes.

Built for busy environments

Our self-service kiosks are fast, reliable, and designed to work wherever you need them – from compact counters to high-footfall venues. They’re proven to improve throughput and enhance your service model.

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Modular design

Choose from floor-standing, wall-mounted, or countertop layouts.

Real-time updates

Push new promotions or change menus instantly, anytime.

Secure payments

Compatible with all major card, mobile, and contactless options.

FAQs

Find answers to common questions about self-service kiosks and how they can support your business.

A self-service kiosk is a digital touchscreen terminal that allows customers to browse menus, place orders, and make payments without interacting with staff.

Our self-service kiosks can be wall-mounted, placed on counters, or installed as freestanding units – making them suitable for almost any venue.

Yes. By letting customers order independently, kiosks reduce congestion at the till and help speed up service during busy times.

Yes, our self-service kiosks support secure payment methods, including contactless, mobile, and chip-and-pin, all fully PCI compliant.

Yes, multiple languages can be offered to ensure accessibility for a wide range of customers.

Yes. You can display product imagery, promotional videos, or allergen information to enrich the customer experience.

We offer ongoing support and optional maintenance packages to keep your kiosks running smoothly long after installation.

Neil Miller, Chief Customer Officer, itsu

“itsu and WRS worked to a very tight and specific kiosk brief – the simplest and easiest way to buy our beautiful food. Every touchpoint was examined for ease, simplicity and speed.”