Overview

The Sugar Store is a distinctive waterfront venue located within Shepards Marina in Cowes.

Its unique maritime backdrop, outdoor terrace and central Cowes location make it one of the Isle of Wight’s premier destinations for memorable events and experiences.

WRS has been supplying The Sugar Store for more than three years with a reliable and efficient POS system.

The challenge

Managing high-volume service through peak times, across multiple types of events.

Our solution

WRS has been supporting The Sugar Store for more than three years, with a reliable till system that is robust and efficient. Speed of service is vital for the team at The Sugar Store, while also knowing the till system won't let them down.

Resulting impact

A proven system that can handle peak time trading, across various different events including sailing regattas, football matches, birthdays, awards and seasonal parties.

Client Feedback

“I’ve been using WRS POS for the three years that I have been running The Sugar Store, and it has never once let me down.

“It’s quick, it’s simple to use and the screen interface is very easy to use. You never feel like you’re endlessly scrolling or trying to find products on screen.

“The customer service element at WRS is so good. If I ever need anything I can just pick up the phone and they sort it for me. You’re never made to feel stupid if you don’t know something. It’s super important to have a reliable till system that’s not going to crash halfway through an event.

“The team at WRS is fantastic and I would highly recommend them.”


Business owner, Hayley Woodward

 

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About Us

Founded in 2003 by father and son, David and Chris Jackson, WRS is an independent business with core family values of integrity and loyalty, alongside a customer-first approach.

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