Johnsons of Old Hurst

Johnsons of Old Hurst Streamlines Retail and Hospitality Operations with WRS POS Solutions.

Overview

Nestled in the Cambridgeshire countryside, Johnsons of Old Hurst began as a dairy farm and has grown into a unique destination featuring a butchers, farm shop, tea room, steakhouse, and even a zoo. WRS has been a trusted technology partner for nearly a decade, supporting the site’s expansion with reliable and customisable POS systems.

The challenge

With a diverse range of retail and hospitality services, Johnsons of Old Hurst needed a single POS solution that could streamline operations across multiple departments, improve customer service, and provide accurate, actionable reporting. They needed a system that was not only reliable but also flexible enough to be tailored to the specific needs of each part of the business.

Our solution

WRS installed POS systems across the site, with customised setups for each unique area. The WRS Stockade reporting facility is used in both the steakhouse and farm shop to track sales and product performance. The system is easy to use and fully customisable, ensuring it meets the specific needs of the business. Responsive UK-based support from WRS provides peace of mind, ensuring smooth day-to-day operations.

Resulting impact

The WRS solution has enabled Johnsons of Old Hurst to provide a much better customer experience through faster, more reliable service. Operations are now streamlined across all retail and hospitality areas, reducing complexity. The enhanced reporting and stock tracking from Stockade allows the team to easily monitor sales and identify best-selling products. This long-term, trusted partnership, spanning nearly 10 years, demonstrates the reliability and effectiveness of the WRS solution.

Client Feedback

“We have retail and hospitality areas within our business, and the systems from WRS work great for us. Having a reliable system in place helps us streamline our processes, meaning we can provide a much better customer experience.
“The software is easy to use, and we can make any changes we need. We use the Stockade reporting facility in our Steakhouse and in our shop, which allows us to keep track of our sales and find out which products are selling better than others.
“We have been working with WRS for several years now and we would recommend them as a trusted partner.”

Harry Smith, Site Coordinator

How We Helped

Back Office POS Software

Manage stock, pricing, reporting, and more with Stockade: the cloud-based POS software built to simplify your hospitality back office.

POS Data and Analytics

Make smarter decisions with live POS data and reporting. Track sales, staff, and performance across your venues with real-time analytics.

Cash Office Software

A powerful back-office cash control module that helps you count drawers, manage banking, track discrepancies and streamline your daily reconciliation.

Hospitality Payment Solutions

Fast, secure, and flexible payment solutions that integrate seamlessly with your POS. Choose the provider that works best for your business.

Stock Control

Track stock in real time, reduce waste, and automate ordering with WRS inventory management – fully integrated with your POS system.

Point of Sale

Durable, high-performance till systems with touchscreen control and flexible layouts. Ideal for busy venues that need reliable, integrated POS solutions.

The Waterside Inn

For more than 15 years, WRS has been working with the world-renowned Roux family at The Waterside Inn, providing a tailored POS solution.

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Chef Robert Thompson MBE, the youngest British chef to be awarded a Michelin Star, made contact with WRS at the very start of his new journey to ensure he was covered in all areas as his business continued to grow.

Away Resorts

Away Resorts is a UK holiday park operator, with over 20 parks across the country. We supported them with a variety of POS solutions.