Serving Everyone: WRS Kiosks Go Multi-Language
In today’s diverse world, technology should be a bridge, not a barrier. But for customers who speak a language other than English, using a self-service kiosk can sometimes feel intimidating.
WRS has tackled this challenge head-on with a new feature that makes our kiosks more inclusive and user-friendly. Now, from the very start of their journey, customers can choose their preferred language, making the ordering process smoother and more intuitive for everyone.
This new functionality immediately translates key prompts and buttons, such as “Start,” “Order,” and “Pay,” to help customers navigate the checkout process with confidence. With this first phase live, we are already working to expand the feature to include product names, descriptions, and allergen information, ensuring a fully translated experience from start to finish.
This development is especially valuable for businesses in diverse communities. It removes language barriers, improves customer satisfaction, and frees up staff from having to assist with translations. It’s a powerful step towards building a more welcoming and accessible brand.
This multi-language feature is live and ready to use, reinforcing our mission to put user experience at the heart of every development and make technology work better for everyone.
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